Acro RefrigerationAcro Refrigeration
    Australia's Trusted Refrigeration Experts

    Commercial Refrigeration Repair & Maintenance

    : Keeping Your Cold Chain Unbroken 24/7

    Breakdowns don't wait — neither do we. Fast emergency repairs, preventative maintenance plans, and expert servicing for all commercial refrigeration systems.

    • 50+ Years in Business
    • HACCP Certified
    • 98% First-Visit Fix Rate
    • 24/7 Emergency Response
    Commercial cold room installation by Acro Refrigeration
    Since 1972
    50+ years of expertise
    HACCP Compliant
    Certified systems
    98% First-Visit Fix
    Get back online fast
    24/7 Support
    Emergency response

    What Happens When Your Refrigeration Fails?

    Every hour of downtime costs Australian businesses hundreds — sometimes thousands — in lost revenue and stock.

    Unexpected Breakdowns

    A failed compressor at 2am means thousands in spoiled stock by morning.

    Temperature Drift

    Gradual temperature creep goes unnoticed until a health inspector flags it.

    Slow Response Times

    Most contractors take 24–48 hours. Your cold chain can't wait that long.

    Rising Energy Bills

    Poorly maintained systems consume up to 40% more power than they should.

    How We Work

    One Team for Every Refrigeration Need

    From 2am breakdowns to long-term maintenance plans — and new builds when you're ready to grow.

    Emergency Repairs

    24/7 call-out service with an average 2-hour response time. We diagnose and fix on the first visit — 98% of the time.

    Preventative Maintenance

    Scheduled servicing plans that catch issues before they become costly breakdowns. Extend system life and cut energy costs.

    Cold Room Builds

    When you need new capacity, our in-house team designs, fabricates and installs HACCP-compliant cold rooms built to last.

    Why Businesses Trust Acro

    Reliable service, fast response, and proactive monitoring that keeps your cold chain running.

    24/7 Emergency Call-Outs

    Round-the-clock availability for breakdowns — average 2-hour response across Brisbane, Gold Coast and SE Queensland.

    All Brands & Systems

    We service and repair all major commercial refrigeration brands, compressors, and control systems.

    Compliance & Certification

    Post-repair compliance checks and documentation for HACCP and food safety audits.

    Energy Optimisation

    Tune-ups and upgrades that reduce energy consumption by up to 30% on ageing systems.

    Smart Monitoring

    Remote temperature and performance monitoring to catch issues before they cause downtime.

    Instant Alerts

    SMS and email alerts when temperatures deviate — so you know before your stock is at risk.

    Licensed & Certified

    ARCtick Certified
    ARCtick Certified
    Licence 61340
    QBCC
    QBCC
    QBCC 15413155
    Electrical Contractor 92536
    NSW Fair Trading
    NSW Contractor
    Licence 479925C
    NECA Member
    NECA Member
    Veteran Community Business
    Veteran Community Business
    5 Years Workmanship Guarantee

    Our Promise to You

    Backed by a 5-Year Workmanship Guarantee

    Most contractors move on once the job is done. We don’t.

    At Acro Refrigeration, the specific installation and repair work performed by our technicians is backed by our 5-Year Workmanship Guarantee.

    Where defective workmanship is confirmed in the specific work performed by Acro Refrigeration, we return and rectify that workmanship at no labour cost.

    This guarantee applies only to the specific work performed by Acro Refrigeration. It does not extend beyond that scope.

    What’s Covered

    • Defective workmanship in the specific installation or repair work performed by Acro Refrigeration
    • Labour to inspect and determine whether an issue relates to our workmanship
    • Labour to rectify confirmed defective workmanship in the work we carried out
    • Return attendance required to rectify confirmed defective workmanship in our work

    What This Means for You

    You won’t pay again to rectify confirmed defective workmanship in the specific work performed by Acro Refrigeration

    The workmanship in the work we perform is backed for five full years from completion

    You’re dealing with a contractor that stands behind the specific work it performs

    5-Year Labour Guarantee

    We cover the labour required to rectify confirmed defective workmanship in the specific work performed by Acro Refrigeration, for five full years from completion.

    What’s Not Covered

    This guarantee does not apply to:

    • Any part of a system not installed, repaired, or worked on by Acro Refrigeration
    • Any issue not caused by defective workmanship in the specific work performed by Acro Refrigeration
    • Damage caused by misuse, neglect, external factors, or third-party interference
    • Any issue arising after our work has been altered, adjusted, or modified by others
    • Equipment or systems not maintained in accordance with normal operating and maintenance requirements

    Built on Accountability

    Our technicians are trained, experienced, and held to a high standard. All work is carried out in line with applicable requirements and documented appropriately. Where defective workmanship is confirmed in the specific work we performed, we rectify that workmanship.

    Need Work Done Properly the First Time?

    If you want a contractor that stands behind the specific work it performs, Acro Refrigeration is ready to help.

    Book a Free Compliance Audit

    Effective 1 June 2025. Applies to all labour performed by Acro Refrigeration technicians. Terms and conditions apply.

    WANT TO KNOW MORE?

    We’ve written the full breakdown so you know exactly what you’re covered for.

    How Our Emergency Repair Process Works

    From your call to a fully operational system — fast, transparent, and guaranteed.

    1

    You Call

    24/7 hotline — speak to a real technician, not a call centre.

    2

    We Dispatch

    Nearest qualified tech dispatched within minutes.

    3

    Diagnose

    On-site fault diagnosis with full transparency on costs.

    4

    Repair

    Fix completed on first visit 98% of the time.

    5

    Test & Certify

    System tested to spec with compliance documentation.

    6

    Monitor

    Optional smart monitoring to prevent future breakdowns.

    Brand Specialists

    All Major Brands. One Expert Team.

    We service and repair every major commercial refrigeration brand — from compressor overhauls to control system diagnostics.

    Also Servicing

    DaikinCarrierHeatcraftEmbracoTecumsehHussmannReflexKirloskarPanasonicLG Commercial

    Trusted By

    Proudly Serving Queensland's Best

    Brisbane Club
    Marriott
    Gambaro
    Geebung RSL
    Kedron
    Norths
    Orford
    Stamford
    Pricing

    Transparent Pricing

    Every project is unique. These guides give you a starting point — get a custom quote for accurate pricing.

    Emergency Call-Out

    From $165

    per call-out

    • 24/7 availability
    • 2hr avg response
    • On-site diagnosis
    • Most repairs same visit
    • Compliance documentation
    • All brands serviced
    Get a Quote
    Most Popular

    Maintenance Plan

    Scheduled servicing to prevent breakdowns.

    From $450

    per month

    • Quarterly servicing visits
    • Priority emergency response
    • Filter & component checks
    • Refrigerant monitoring
    • Energy efficiency reports
    • 24/7 smart monitoring available
    Get a Quote

    Cold Room Build

    Custom cold room design, fabrication & install.

    From $15,000

    project

    • Custom engineering
    • HACCP compliance
    • High-quality insulation
    • Smart monitoring available
    • Up to 5yr warranty
    • Maintenance plan option
    Get a Quote

    Refrigeration Emergency? We're On Call 24/7.

    Don't lose stock to a breakdown. Call now or book a maintenance plan to prevent it happening in the first place.